At USA Reservations (“we,” “our,” “us”), we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your information when you visit our website https://usa-reservations.online and use our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with the best possible service and experience when using our website and flight booking services. This information includes:

1.1 Personal Information

When you make a booking, create an account, or interact with our customer service, we may collect the following personal information:

• Full Name: We collect your name to personalize your experience and for identification purposes.
• Contact Information: This includes your email address, phone number, and mailing address, which we use to communicate with you about your bookings, respond to inquiries, and provide customer support.
• Payment Information: We collect payment details, such as credit card numbers and billing addresses, to process transactions securely. We do not store full credit card information on our servers.
• Identification Documents: In some cases, we may request copies of your identification documents, such as a passport or driver’s license, to verify your identity.

1.2 Travel Information

We collect details related to your travel plans, including:

• Flight Details: Information about your flights, including departure and arrival times, destinations, and airline preferences.
• Passenger Information: Names, ages, and other relevant details of passengers traveling with you.
• Special Requests: Any specific requests or preferences you may have, such as meal preferences or seating arrangements.

1.3 Technical Information

We collect technical information about your use of our website, including:

• IP Address: Your IP address is collected for security and analytical purposes.
• Browser and Device Information: Information about the browser, device type, operating system, and screen resolution you use to access our website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience, personalize content, analyze website traffic, and serve targeted advertisements. You can manage your cookie preferences through your browser settings.

1.4 Usage Data

We collect information about your interactions with our website, such as:

• Pages Visited: The pages you visit and the time spent on each page.
• Click-Through Data: Data on the links you click, the pages that referred you to our site, and other actions you take on our website.
• Search Queries: The search terms you use on our website to find flights or other services.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

2.1 Processing Transactions

We use your personal and payment information to process flight bookings, handle payments, and provide you with the services you request. This includes:

• Booking Confirmation: Sending you confirmations, itineraries, and other essential details about your flight bookings.
• Payment Processing: Securely processing your payments through our payment gateways.
• Fraud Prevention: Implementing security measures to detect and prevent fraudulent transactions.

2.2 Communication

We use your contact information to communicate with you about:

• Booking Updates: Informing you of any changes, cancellations, or important updates related to your flights.
• Customer Support: Responding to your inquiries, resolving issues, and providing assistance as needed.
• Feedback and Surveys: Requesting your feedback on our services to improve your experience.

2.3 Personalization and Marketing

We use cookies, usage data, and other information to personalize your experience on our website, including:

• Tailored Content: Providing content, recommendations, and offers based on your preferences and browsing history.
• Targeted Advertising: Displaying relevant advertisements and promotions on our website and third-party platforms based on your interests and travel history.
• Email Marketing: Sending you promotional emails, newsletters, and special offers that may interest you. You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

2.4 Analytics and Improvement

We analyze technical information, usage data, and feedback to:

• Monitor Performance: Track the performance of our website, identify issues, and ensure it functions smoothly.
• Improve Services: Understand how users interact with our website and services to enhance usability, content, and functionality.
• Research and Development: Conduct research to develop new features, services, and partnerships that align with your needs and preferences.

2.5 Legal Compliance

We use your information to comply with applicable laws, regulations, and legal processes, including:

• Regulatory Requirements: Meeting obligations related to data protection, consumer rights, and financial regulations.
• Law Enforcement Requests: Responding to lawful requests from government authorities, including to meet national security or law enforcement requirements.

3. How We Share Your Information

We take your privacy seriously and do not sell your personal information. However, we may share your information with third parties in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who perform functions on our behalf, such as:

• Payment Processors: Facilitating secure payment transactions and fraud prevention.
• Travel Partners: Sharing necessary travel information with airlines, hotels, car rental agencies, and other travel-related service providers to fulfill your bookings.
• Marketing Agencies: Assisting with email marketing, targeted advertising, and promotional campaigns.

These providers are only permitted to use your information to the extent necessary to perform their services and are required to protect your information in accordance with applicable data protection laws.

3.2 Business Partners

We may share your information with business partners who offer complementary services or products, such as:

• Travel Insurance Providers: Offering travel insurance policies that may be of interest to you.
• Loyalty Programs: Facilitating your participation in airline or hotel loyalty programs.

These partners are required to use your information only for the purposes for which it was shared and in compliance with applicable privacy laws.

3.3 Legal Obligations and Protection

We may disclose your information if required by law or in response to legal processes, including:

• Court Orders and Subpoenas: Complying with court orders, subpoenas, or other legal obligations.
• Government Requests: Responding to requests from government authorities for national security or law enforcement purposes.
• Protection of Rights: Protecting our rights, property, or safety, or the rights, property, or safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transfer, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We are committed to protecting your personal information and implement a variety of security measures to safeguard it from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Data Anonymization: Anonymizing or pseudonymizing data where possible to enhance privacy protection.
• Security Audits: Regularly reviewing and updating our security practices to address new threats and vulnerabilities.

While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect about you:

5.1 Access and Correction

You have the right to access and update your personal information at any time. You can do this by:

• Account Settings: Logging into your account and editing your profile information.
• Customer Support: Contacting us to request access to or correction of your information.

5.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format. We will provide this data to you or, where feasible, directly to another data controller.

5.3 Deletion of Information

You have the right to request the deletion of your personal information, subject to certain legal obligations. To request the deletion of your data, please contact us using the details provided in Section 10.

5.4 Marketing Preferences

You can opt-out of receiving marketing communications from us at any time by:

• Unsubscribing: Following the unsubscribe instructions in our emails.
• Account Settings: Adjusting your communication preferences in your account settings.
• Contacting Us: Reaching out to us directly to update your marketing preferences.

Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your bookings, account, or legal obligations.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

7. International Data Transfers

USA Reservations is based in the United States, and your information may be transferred to, stored, or processed in the United States or other countries with different data protection laws than your country of residence. By using our website, you consent to the transfer of your information to these countries for the purposes described in this Privacy Policy.

We take steps to ensure that your information is protected in accordance with this Privacy Policy, regardless of where it is processed.